Using the Microsoft Dynamics NAV 2013 R2 or NAV 2015 Web Client without Internet Access
As you know, the Microsoft Dynamics NAV 2013 R2 or 2015 Web client is a website that you deploy and which your users can access from any browser.
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INFOGRAPHIC: 2015 State of Multichannel Customer Service
A newly-released 2015 U.S. State of Multichannel Customer Service Report published by Parature, from Microsoft and Microsoft Dynamics CRM shows that customer service expectations, as well as views around. -
Real Money: the Value of Omnichannel Marketing
It’s easy to talk about consistent communications and engaging customers across channels—but why bother putting an omnichannel communications strategy into action? In a word, says Paul Greenberg. -
Microsoft Partners: Share Your Bright Ideas for Customer Service Innovation
For everyone who was customer service when customer service wasn’t cool, we have arrived. -
Data-Driven Fun: How Disney Uses Wearables to Sell $10 Turkey Legs
When you think “family vacation experience,” there’s a good chance that the Disney resorts come to mind. -
Microsoft Dynamics CRM Online Licensing and Pricing Update for WPC: Promotions Extended and Other News
For WPC 2015, I’d like to share some licensing and pricing updates for Microsoft Dynamics CRM Online. -
How O2 Enterprise avoided a modern tragedy by aligning sales and marketing
A longstanding rivalry Historically, sales and marketing are like the Montagues and the Capulets—two departments, both alike in dignity, harboring an ancient grudge. -
Application Design Pattern: Report Selection
From the PRS workshop at NAVTechDays 2014, this pattern was written by 2 work groups: Thanks to Tim Grant for merging the two patterns, correct, send for review, and finalizing them! Meet the Pattern It should be possible to change which document report object should be used when printing. -
Onboard successfully with the CRM Online Resource Guide
Get info on CRM Online self-help and support resources and get answers to your questions – fast! Are you looking for guidance on how to onboard your organization to Microsoft Dynamics CRM Online? Do you have a quick question or a sticky problem to solve? Do you want information on what’s coming up in the […] -
U.S. Multichannel Customer Service Report Shows Growing Customer Expectations
As customer service and the overall customer experience become key differentiators for brands and organizations across all industries, it has never been more important to know as much as you can about. -
What to do when you cannot access a download?
This month’s Cumulative Updates were made available for download this week.
