Dynamics 365 Analyst reports - Microsoft Dynamics 365 Blog

Analyst reports November 5 5 min read

Microsoft Dynamics 365 named a Leader in the 2026 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises

See why Dynamics 365 was named a Leader in the 2026 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises.

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Analyst reports October 22 3 min read

Microsoft is named a Visionary in the 2026 Gartner® Magic Quadrant™ for Contact Center as a Service

Contact centers are where customer loyalty is won or lost, and they’re changing fast.

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Analyst reports October 22 5 min read

Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for Cloud ERP Finance

Microsoft has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Cloud ERP Finance.

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Analyst reports October 15 5 min read

Microsoft named a Leader in the 2026 IDC MarketScape for AI-Enabled Operational ERP

Microsoft Dynamics 365 is named a Leader for operational ERP, helping organizations connect people, data, and business systems to drive more agile operations.

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Analyst reports August 11 4 min read

Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for CRM Sales Platforms for the sixteenth consecutive year

Microsoft has been named a Leader in the 2026 Gartner® Magic Quadrant™ for CRM Sales Platforms.

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Analyst reports March 31 4 min read

Enable accelerated growth with confidence: A Forrester TEI study projects more than 200% ROI over three years and six-month payback using Dynamics 365 Business Central

Microsoft commissioned Forrester Consulting to evaluate the potential return on investment organizations may realize by deploying Business Central.

Customer service representative speaking into headset microphone

Analyst reports March 23 4 min read

Microsoft named a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2026

The promise of agentic service requires more than just automation; it demands a unified context and intelligence layer that travels with the work.

Analyst reports December 1, 2025 6 min read

Microsoft Dynamics 365 named a Leader in three Gartner® Magic Quadrant™ reports: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises, and Cloud ERP Finance

We’re excited to announce Microsoft Dynamics 365 is a Leader in three Gartner® Magic Quadrant™ reports.

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Analyst reports November 6, 2025 4 min read

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Microsoft Dynamics 365 named a Leader in the 2026 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises

Microsoft is named a Visionary in the 2026 Gartner® Magic Quadrant™ for Contact Center as a Service

Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for Cloud ERP Finance

Microsoft named a Leader in the 2026 IDC MarketScape for AI-Enabled Operational ERP

Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for CRM Sales Platforms for the sixteenth consecutive year

Enable accelerated growth with confidence: A Forrester TEI study projects more than 200% ROI over three years and six-month payback using Dynamics 365 Business Central

Microsoft named a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2026

Microsoft Dynamics 365 named a Leader in three Gartner® Magic Quadrant™ reports: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises, and Cloud ERP Finance

Microsoft is named a Leader in 2025 Gartner® Magic Quadrant™ for CRM Customer Engagement Center

Microsoft named a Leader in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation Platforms

Get started with agents for finance: Learnings from 2025 Gartner® CFO & Finance Executive Conference

Microsoft named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025

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