HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.
Guideline 10

Scope services when in doubt

Engage in disambiguation or gracefully degrade the AI system’s services when uncertain about a user’s goals.
Guideline 11

Make clear why the system did what it did

Enable the user to access an explanation of why the AI system behaved as it did.
Guideline 13

Learn from user behavior

Personalize the user’s experience by learning from their actions over time.
Guideline 14

Update and adapt cautiously

Limit disruptive changes when updating and adapting the AI system’s behaviors.
Guideline 18

Notify users about changes

Inform the user when the AI system adds or updates its capabilities.