3 new ways to build customer relationships using Dynamics 365 Marketing
What a world we are living in today. There is a lot that is different—how we live, how we work, and how we interact.
Dynamics 365 Customer Insights
Discover the latest updates and innovations in Dynamics 365 Customer Insights. Dive into expert insights, product updates, and practical tips to maximize the potential of your customer data platform and transform your customer engagement strategies.
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Keep an eye on your email bounce rates in Dynamics 365 Marketing
Everyone who has sent an email message at least a couple of times faced a situation when your email cannot be delivered to the recipient. -
Highlights from Dynamics 365 release wave 2
Business applications are rapidly evolving to meet the needs of an increasingly digital and complex world. -
Transforming patient experiences with Microsoft Cloud for Healthcare
Even before the global health crisis of 2020, many organizations around the world were focused on digital transformation. -
Connecting patient journeys and personalizing healthcare with Microsoft CDP
Customer data platforms (CDP) aim at helping improve business outcomes in many industries—from delivering better brand experiences in retail and consumer goods to optimizing engagement and fundraising for nonprofits. -
Why focus on subscription churn?
In subscription-based services, repeatable income is core to preserving business continuity and growing your revenue base to build the best service possible. -
Why you should select an integrated platform for MarTech needs
When building a marketing technology (MarTech) stack, both the best-in-breed and single vendor approaches have their benefits and drawbacks. -
Unify ecosystem-wide data with a flexible customer data platform
In today’s digital economy, delivering an exceptional customer experience across every touchpoint has quickly become a competitive differentiator. -
How healthcare organizations can share information securely
With the global disruption of the pandemic, healthcare organizations are particularly challenged to promote telehealth services and engage patients and providers while adhering to strict compliance and security regulations. -
NRF 2021: enabling retailers to reimagine the road ahead with Microsoft Business Applications
Truly engaged, always connected The past year has brought complex challenges for retailers of every size, and in response many have quickly pivoted their businesses to adjust. -
The power of CDPs: building customer trust and loyalty in retail
Truly engaged, always connected The events of 2020 have left a lasting impact on the retail industry and retailers are fueling rapid innovation with development and rollout of new technologies. -
Building customer relationships through relevant and unified personal experiences
Retail used to look different. It was local; it was a relationship.
