Five Tips for Social Selling Success
For a few years now, lots of folks have been talking about making use of social media to increase their sales figures.
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Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?
A new report from Quantum Workplace shows a disturbing statistic for one of the most important departments in any organization. -
Five Ways Customers Are Getting More Done with Microsoft Sales Productivity Solution
At the core of successful business growth is sales productivity – the ability to quickly and seamlessly access all necessary sales tools and, in turn, provide the best customer service possible in any. -
Microsoft Social Engagement 2015 Update 1.2 is ready!
We are pleased to announce the release of Microsoft Social Engagement Update 1. -
Share the Excitement Around Microsoft Dynamics CRM at CRMUG Summit 2015
There’s a momentum and excitement around Microsoft Dynamics CRM that is growing. -
What the heck is ERP for SMB? It’s what helps you achieve more!
Researching enterprise resource planning (ERP) solutions while running your business can make you feel equal parts overwhelmed and uninformed. -
Updated Scalable Security Modeling white paper is now available
We’re pleased to announce the publication of an updated version of the Scalable Security Modelling white paper incorporating updates related to Dynamics CRM 2015. -
The Marketing Cloud and the Dawn of the Digital Marketer
Okay businessmen and women, in the immortal words of Samuel L. -
The 4 Funniest Tweets from Dreamforce 2015 (and 1 Awesome One)
The 4 funniest tweets from Dreamforce 2015 (and one awesome one) Dreamforce 2015 is winding down, folks. -
INFOGRAPHIC: 2015 U.K. State of Multichannel Customer Service
With the Institute of Customer Service reporting that customer satisfaction in the U. -
4 Tips to Increase Retention and Drive Upsell
Brand switching is up 29 percent since 2010, and poor customer service is to blame. -
The Most Critical Decisions Sales Leaders Face Today
If you’ve turned your attention away from business evolution for a minute, you’ve likely lost a mile of ground.
