Esteban Kolsky, Parature, Ask.com Tell Why Knowledge is Key in Customer Service
When it comes to service and support, customers don’t long for conversation.
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Create a Supply Chain That Keeps Customers Coming Back for More
Strong relationships with your suppliers and vendors can lead to a finely tuned supply chain, a goal for nearly every successful manufacturer and distributor. -
Marketing + Sales + Service = One Cloud for All
At the risk of offending the people I work most closely with on a day to day basis, I do have to admit that the part of my job that I most enjoy is talking to customers. -
From Promise through Post-Sales: Is Your Customer Experience Aligned?
As product and service availability, as well as price, begin to fade as competitive differentiators, customer service and engagement have quickly risen to take their place. -
Banking on Microsoft Dynamics CRM
Over the last couple years, I’ve spent time with a few of our customers in financial services and have been fascinated to learn how the culture is evolving along with the industry, and technology. -
Importing and Exporting Data in Microsoft Dynamics NAV 2015
In earlier versions of Microsoft Dynamics NAV, you could move or copy all or part of the data in a database by using the Microsoft Dynamics NAV backup functionality. -
Learn How Quark Doubled its Net Promoter Score with Customer Care, Customer Service & Knowledge Management
Quark: Revolutionizing Publishing, And Now Customer Service. -
Microsoft Dynamics SL 2015 Now Available
Microsoft Dynamics SL 2015 and SL 2015 Web Apps are now available! This release builds on the solid momentum we’ve seen since launching Microsoft Dynamics SL Web Apps earlier this year and supports. -
Microsoft Dynamics NAV 2015 Now Available
Microsoft Dynamics NAV 2015 is now available worldwide, offering significant new capabilities to help small and midsized organizations grow their businesses in a mobile-first, cloud-first world. -
Microsoft – The Smart Choice for Sales Productivity
The importance of combining powerful productivity tools with business applications is something that Microsoft has always understood, but now with increased focus and momentum. -
Announcing Promotional Pricing for Sales Productivity!
Today we announced Sales Productivity , a limited time promotional offer for sales professionals that combines the familiarity of Office 365 , with our leading business application Microsoft Dynamics CRM. -
Unleash the Power of Your Business with an ERP Business Solution from Microsoft
Not long ago, you may have been able to manage your growing business with a handful of key managers and a few spreadsheets.
