governance
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Microsoft CISO advice: Explore our four tips for securing your customer support ecosystem
Microsoft business operations teams know all too well that cyberattackers seek to exploit customer support pathways. Tools that can unlock customer accounts or aid in troubleshooting issues in complex environments are a rich target. “The path attackers really like to…
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Powering the new age of AI-led engineering in IT at Microsoft
When generative AI burst into the mainstream, it landed in our IT engineering organization like a shockwave. There was excitement, curiosity, skepticism, and no shortage of questions about what this technology meant for the future of IT. At Microsoft Digital—the…
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Protecting AI conversations at Microsoft with Model Context Protocol security and governance
When we gave our Microsoft 365 Copilot agents a simple way to connect to tools and data with Model Context Protocol (MCP), the work spoke for itself. Answers got sharper. Delivery sped up. New patterns of development emerged across teams…
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Powering data governance at Microsoft with Purview Unified Catalog
Data fuels everything that we do here at Microsoft, from the daily operations that keep the business running to the innovations that shape the future. But as data sprawls across teams, systems, and borders, the task of ensuring that it…
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Microsoft 365 Copilot for executives: Sharing our deployment and adoption journey at Microsoft
Deploying Microsoft 365 Copilot: Our guide for leaders Generative AI has captured the world’s attention, and businesses are taking notice. According to our annual Microsoft Work Trends report, 70% of people would delegate as much work as possible to AI…
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Powering our Microsoft 365 Copilot adoption with gamification
When it comes to powering Microsoft 365 Copilot adoption rates internally here at Microsoft, it’s game on. Literally. We were the first enterprise to fully deploy Copilot in 2024, and now, not two years later, our use of the company’s…
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Deploying Microsoft Agent 365: How we’re extending our infrastructure to manage agents at Microsoft
The number and sophistication of agents that our employees are building here at Microsoft is growing rapidly. To help us and all enterprises respond to this new opportunity, the company just announced Microsoft Agent 365 at Microsoft Ignite. This product…
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Hardening our digital defenses with Microsoft Baseline Security Mode
Security isn’t just a feature—it’s a foundation. As threats grow more varied, widespread, and sophisticated, enterprises need to rethink how they protect their environments. That’s why we, in Microsoft Digital, the company’s IT organization, took a necessary step forward and…
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Enterprise AI maturity in five steps: Our guide for IT leaders
Charting a course through today’s digital landscape means navigating the transformative potential of AI—a technology redefining how organizations innovate and adapt. For leaders seeking to turn the promise of AI into action, the journey begins with clarity of purpose and…
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Confidential by design: How we’re securing OneNote for the age of AI at Microsoft
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. Here at Microsoft and at workplaces around the world,…
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Inside Microsoft: Being Customer Zero in an AI-powered world
Microsoft Digital stories The rate of change in IT is accelerating at a blistering pace. AI-powered capabilities like Microsoft 365 Copilot have enabled a new era of employee productivity. Today, agentic capabilities are supercharging IT like never before. As IT…
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Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft
Like the computer itself and electricity before it, AI is a transformational technology. It’s providing never-before-seen opportunities to reimagine productivity, address major social challenges, and democratize access to technology and knowledge. Engage with our experts! Customers or Microsoft account team…