Mark Armstrong
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All posts by Mark Armstrong
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Securing AI agents in the enterprise: Learnings from our journey at Microsoft
As AI agents become more sophisticated and autonomous, large enterprises like ours face a fundamental challenge: How do you enable powerful new AI experiences among…
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How Microsoft built an AI coach to scale personalized sales training
What would happen if you built an AI version of your CEO to coach thousands of sellers? At Microsoft, that question emerged from a much…
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Streamlining business operations at Microsoft with an AI toolkit
At Microsoft, we manage one of the world’s largest global corporate operations. Our operations teams process hundreds of billions in revenue and millions of transactions…