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What is email security?

Email security protects against cyberthreats in email communications such as phishing, malware, and data loss. Learn how to secure your email and safeguard your organization.

Email security defined

Email security is the practice of protecting email accounts from unauthorized access, loss, or compromise. Cybercriminals target email because it’s an easy entry point to other accounts and devices and relies largely on human error. All it takes is one misguided click to cause a company-wide security crisis. Organizations should implement layered defenses, including advanced threat protection, authentication, user training, and real-time monitoring to detect and respond to email-based threats.

  • Email security protects against threats such as phishing, email spoofing, malware, spam, data breaches, and business email compromise.

  • Email threats have become increasingly sophisticated, making it more important than ever for organizations to tap into email security services and tools to protect their data.

  • Many enterprises have established email security best practices, including education, threat intelligence, and monitoring, to help support communication while guarding against threats.

  • The core components of email security include authentication protocols, encryption, filtering, and user training.

The importance of email security

Email is one of the most used tools in the workplace and essential for business communication. More than 392 billion emails are sent daily worldwide, and employees receive an average of 120 emails a day. This creates opportunity for cybercriminals who use malware, phishing campaigns, and a host of other email-based attacks to steal valuable information from businesses.

Most cyberattacks begin with a malicious email. The consequences can be severe, leading to significant financial losses, damaged reputation, disruptions in operations, and legal ramifications. Email is a common entry point for cyberattacks because it connects users directly to external networks. The volume and sophistication of email-based threats have grown significantly, and traditional email security methods are no longer sufficient.

Here are a few more reasons why email security is essential for today’s organizations:
 
  • Human error is a major vulnerability. Employees may click malicious links in emails or share sensitive data unintentionally.
  • Real-world consequences of email-based attacks include account takeover, ransomware entry points, and large-scale data exfiltration.
  • Regulatory compliance requirements, such as the General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act (HIPAA), and Sarbanes-Oxley Act (SOX), now mandate strong email security controls to protect personal and financial data.
Organizations that don’t implement email security best practices risk financial penalties, reputational damage, and operational disruptions.

10 types of email threats

Email threats take many forms, and attackers continuously evolve their tactics. Here are ten of the most common types:

1. Phishing
Phishing attacks aim to steal or damage sensitive data by deceiving people into revealing personal information. The sender of a phishing email is posing as a trusted person or organization to trick victims into disclosing valuable information such as passwords, credit card numbers, and other sensitive data. Different types of phishing include spear phishing, vishing, whaling, and QR code phishing (quishing), where attackers use QR codes to bypass traditional link scanning.

2. Spam
Spam is an unsolicited message sent in bulk and without the recipient’s consent. Businesses use spam email for commercial purposes. Scammers use spam to spread malware, trick recipients into divulging sensitive information, or extort money.

3. Business email compromise (BEC)
BEC occurs when cybercriminals impersonate trusted leaders to trick employees into transferring money or sending data. These scams cost businesses millions, with small companies often unable to recover from the losses.

4. Malware
Malware is malicious software created to damage, disrupt, or gain unauthorized access to computers and computer systems. Common types of malware include viruses, worms, ransomware, and spyware. Cybercriminals use malware to infect devices and steal data, obtain banking credentials, sell access to computing resources or personal information, or extort payments from victims.

5. Social engineering
Social engineering is the use of psychological manipulation to trick people into revealing sensitive information or performing actions that compromise security. Many cybercriminals are now using AI to craft convincing email messages.

6. Prompt injection attacks
These attacks are malicious instructions hidden in content (such as an email) that try to manipulate an AI system into ignoring its safeguards or revealing sensitive data.

7. Email spoofing and domain impersonation
Email spoofing and domain impersonation involve forging the sender address or mimicking a trusted domain to make an email appear legitimate and trick recipients.

8. Account takeover (ATO)
This is when an attacker gains unauthorized access to a user’s account, often via stolen credentials, to commit fraud, steal data, or move deeper into an organization.

9. Insider threats and accidental data leakage
An insider threat is when an employee with authorized access unintentionally or deliberately causes a data leak, exposing sensitive data to unauthorized parties.

10. Data exfiltration
Data exfiltration is the unauthorized transfer of data from an organization either manually or through malicious programming. Email gateways help make sure businesses avoid sending sensitive data without authorization, which could lead to a costly data breach.

Building a strong foundation for email protection

Effective email security combines multiple layers of defense, including:
 
  • Email security posture management, which involves understanding and optimizing security settings, limiting exposure, and identifying high-impact targets and securing them.
  • Authentication protocols, such as Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication Reporting and Conformance (DMARC), to verify sender identity and prevent spoofing.
  • Email filtering and threat detection, including antiphishing and anti-malware filters and sandboxing for suspicious links or attachments.
  • Email encryption to protect data in transit and at rest, by masking the contents of your messages to prevent cybercriminals from intercepting sensitive data.
  • Data loss prevention (DLP) to help prevent unsafe or inappropriate sharing, transfer, or use of sensitive data.
  • Identity and access controls such as multifactor authentication (MFA) and conditional access.
  • Investigation and response, including automated alerts and incident response (IR) workflows.
  • Security awareness training to educate users about phishing and social engineering risks.
  • Zero Trust architecture (ZTA) to regularly verify all users and devices.

Email security 101

Modern email security solutions use a combination of technologies and processes, including:
 
  • A high-level flow of inbound and outbound email scanning.
  • AI, machine learning, and behavioral analysis to detect anomalies.
  • URL rewriting and link protection to block malicious sites.
  • Attachment sandboxing to analyze files in a secure environment.
  • Real-time threat intelligence for emerging attack patterns.
  • Automated remediation and user reporting to contain threats quickly.

Protect your data with top email security tactics

If you want to guard against threats and keep your organization’s sensitive data safe, it’s important to establish email security best practices, such as:
 
  • Educate employees with ongoing user awareness training to minimize the risk of human error. Teach teams to recognize the signs of phishing, social engineering, and other indicators of malicious intent. It’s critical to ensure that your employees, often considered your company’s first line of defense, understand the importance of email security.
  • Adopt a ZTA to verify every email and sender, implement SPF, DKIM, and DMARC, and apply role-based protections for high-risk users.
  • Deploy advanced, AI-powered threat detection that uses real-time scanning, URL rewriting, and sandboxing to detect QR code–phishing, AI-generated attacks, and prompt-injection attempts.
  • Require MFA for all email access to prevent account compromise. Asking users to provide more than one way to sign into accounts is an easy way to help secure organizational data.
  • Upgrade to an email security solution that provides advanced threat intelligence, monitoring, and DLP.
  • Encrypt sensitive communications, monitoring inbound and outbound emails for anomalies, and applying DLP policies to prevent data leakage.
  • Keep email infrastructure secure and updated by patching clients and servers promptly, enforcing secure configuration baselines, and regularly auditing forwarding rules and access controls.
  • Move high-risk processes and transactions to more authenticated systems.
  • Use email security services for layered defense by adding filtering, threat detection, DLP, and automated remediation to reduce operational burden and strengthen your organization’s risk management.

Email security built for the future

Email remains one of the most common entry points for cyberattacks, but attackers are no longer confined to the inbox. Increasingly, they are moving laterally into collaboration tools like Microsoft Teams, using phishing, impersonation, and social engineering techniques that exploit human trust across connected communication channels.

To address this shift, organizations should look for security solutions that go beyond isolated email protection and instead provide a unified platform that spans email, collaboration, identity, endpoint, and cloud services. Bringing these signals together enables security teams to investigate and respond to threats at the incident level, rather than piecing together disconnected alerts. This helps improve both detection accuracy and response speed as attacker tactics continue to evolve.

Frequently asked questions

  • Email security is the practice of protecting email accounts from unauthorized access, loss, or compromise. Cybercriminals target email because it’s an easy entry point to other accounts and devices and relies largely human error. All it takes is one misguided click to cause a company-wide security crisis. Organizations should implement layered defenses, including advanced threat protection, authentication, user training, and real-time monitoring to detect and respond to email-based threats.
  • Secure your emails by using strong authentication, enabling encryption, deploying advanced threat detection, and educating users on phishing risks.
  • To determine if your email has been hacked, look for signs such as unexpected password changes, unfamiliar login locations, or unauthorized messages sent from your account.

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