{"id":807892,"date":"2022-01-12T14:15:21","date_gmt":"2022-01-12T22:15:21","guid":{"rendered":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/?post_type=msr-project&#038;p=807892"},"modified":"2026-05-27T13:27:17","modified_gmt":"2026-05-27T20:27:17","slug":"project-resolve","status":"publish","type":"msr-project","link":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/project\/project-resolve\/","title":{"rendered":"Project Resolve"},"content":{"rendered":"<section class=\"mb-3 moray-highlight\">\n\t<div class=\"card-img-overlay mx-lg-0\">\n\t\t<div class=\"card-background  has-background- card-background--full-bleed\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"720\" src=\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/wp-content\/uploads\/2022\/01\/ProjResolve_header-v3_01-2022_1920x720.jpg\" class=\"attachment-full size-full\" alt=\"photo of two people filling bags at a community vaccine equity drive in North Carolina\" style=\"object-position: 59% 36%\" srcset=\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/wp-content\/uploads\/2022\/01\/ProjResolve_header-v3_01-2022_1920x720.jpg 1920w, https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/wp-content\/uploads\/2022\/01\/ProjResolve_header-v3_01-2022_1920x720-300x113.jpg 300w, https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/wp-content\/uploads\/2022\/01\/ProjResolve_header-v3_01-2022_1920x720-1024x384.jpg 1024w, https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/wp-content\/uploads\/2022\/01\/ProjResolve_header-v3_01-2022_1920x720-768x288.jpg 768w, https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/wp-content\/uploads\/2022\/01\/ProjResolve_header-v3_01-2022_1920x720-1536x576.jpg 1536w, https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/wp-content\/uploads\/2022\/01\/ProjResolve_header-v3_01-2022_1920x720-1600x600.jpg 1600w, https:\/\/new-cm-edgedigital.pages.dev\/en-us\/research\/wp-content\/uploads\/2022\/01\/ProjResolve_header-v3_01-2022_1920x720-240x90.jpg 240w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t<\/div>\n\t\t<!-- Foreground -->\n\t\t<div class=\"card-foreground d-flex mt-md-n5 my-lg-5 px-g px-lg-0\">\n\t\t\t<!-- Container -->\n\t\t\t<div class=\"container d-flex mt-md-n5 my-lg-5 align-self-center\">\n\t\t\t\t<!-- Card wrapper -->\n\t\t\t\t<div class=\"w-100 w-lg-col-5\">\n\t\t\t\t\t<!-- Card -->\n\t\t\t\t\t<div class=\"card material-md-card py-5 px-md-5\">\n\t\t\t\t\t\t<div class=\"card-body \">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\n<h1 class=\"wp-block-heading\" id=\"project-resolve\">Project Resolve<\/h1>\n\n\n\n<p>Rebuilding the foundations of trust, data, and care &#8211; together<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"a-new-foundation-for-secure-ai-systems-in-the-public-interest\">A new foundation for secure AI systems in the public interest<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Across healthcare, social services, and community-based support systems, critical decisions are made every day using incomplete and fragmented data or overlook valuable lived expertise that is hard to quantify. The people most affected\u2014those navigating housing instability, chronic illness, economic precarity, or systemic bias\u2014are the least represented in the systems designed to serve them.<\/p>\n\n\n\n<p>Project Resolve begins from a simple premise:<br><strong>We cannot fix outcomes without fixing the systems that determine whose knowledge counts, whose data are trusted, and who benefits from the future of AI innovation.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-problem-we-re-solving\">The problem we&#8217;re solving<\/h2>\n\n\n\n<p>Today\u2019s data infrastructures are not built for the realities of community care or the future of secure, equitable AI:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fragmented systems<\/strong>&nbsp;split insights across institutions that rarely interoperate<\/li>\n\n\n\n<li><strong>Invisible labor<\/strong>\u2014from community health workers to advocates\u2014is undercounted or lost entirely<\/li>\n\n\n\n<li><strong>Context-poor data<\/strong>&nbsp;strips away the social conditions that shape health, wellbeing, and opportunity<\/li>\n\n\n\n<li><strong>Extractive models<\/strong>&nbsp;take data from communities without returning value, agency, or control<\/li>\n\n\n\n<li><strong>Privacy tradeoffs<\/strong>&nbsp;force organizations to choose between protecting people and learning from data<\/li>\n<\/ul>\n\n\n\n<p>These gaps limit our ability to respond to crises, reinforce inequities, and constrain innovation\u2014and they shape the limits of the data that emerging AI systems rely on.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"our-approach\">Our approach<\/h2>\n\n\n\n<p>Project Resolve is a <strong>co-design and co-development initiative<\/strong>&nbsp;building a new model for how sensitive data can be created, governed, and used\u2014one that centers trust, accountability, and collective benefit.<\/p>\n\n\n\n<p>We work alongside community-based organizations, care networks, and researchers to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Design community-governed data infrastructures<\/strong>&nbsp;that reflect lived realities\u2014not just institutional needs<\/li>\n\n\n\n<li><strong>Develop privacy-preserving systems<\/strong>&nbsp;that enable meaningful insight without compromising dignity or safety<\/li>\n\n\n\n<li><strong>Capture the full spectrum of care<\/strong>\u2014from formal services to informal support, relationships, and local expertise<\/li>\n\n\n\n<li><strong>Reduce administrative burden<\/strong>&nbsp;so frontline workers can focus on people, not paperwork<\/li>\n\n\n\n<li><strong>Create shared, interoperable tools<\/strong>&nbsp;that strengthen collaboration across fragmented ecosystems<\/li>\n<\/ul>\n\n\n\n<p>Rather than treating data as a static resource, we treat it as <strong>shared knowledge and a&nbsp;collective asset<\/strong>\u2014one that communities must be equipped to steward, not extracted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-makes-resolve-different\">What makes Resolve different<\/h2>\n\n\n\n<p>Project Resolve operates at the intersection of social science, computing, and community practice. It brings together interdisciplinary expertise to rethink the foundations of digital infrastructure and AI systems:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Centering <strong>community knowledge and governance<\/strong>, not just institutional authority<\/li>\n\n\n\n<li>Bridging <strong>qualitative insight and large-scale data systems<\/strong>, recognizing the value of what often goes unrecorded<\/li>\n\n\n\n<li>Building <strong>open, adaptable systems<\/strong>&nbsp;that can scale across contexts without erasing local specificity<\/li>\n\n\n\n<li>Advancing <strong>new models of shared data stewardship<\/strong>&nbsp;that align ethics, security, and equity<\/li>\n<\/ul>\n\n\n\n<p>These foundations are also essential for the future of AI\u2014where the reliability, fairness, and accountability of models depend on how data is generated, governed, and shared. Resolve contributes to this future by ensuring that the data underpinning these systems is more complete, contextual, collectively governed, and accountable.<\/p>\n\n\n\n<p>Our goal is not just better tools\u2014but a <strong>shift in how institutions collaborate with communities to produce knowledge and deliver care<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"toward-a-new-data-ecosystem\">Toward a new data ecosystem<\/h2>\n\n\n\n<p>Project Resolve is part of a broader effort to reimagine how data systems can support health equity, social resilience, and democratic participation. By aligning technology design with community priorities, we aim to create infrastructures that are not only more effective &#8211; but more just &#8211; and better equipped to support the next generation of responsible, trustworthy AI technologies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"prioritize-iterating-between-large-scale-observations-and-rich-data-analysis\">Partnerships<\/h2>\n\n\n\n<p>Project Resolve works in close collaboration with organizations leading innovation in community care and shared data stewardship, including <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/nam06.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.healthleadsusa.org%2F&data=05%7C02%7Ckeaster%40microsoft.com%7C443cc2681db14d0a54b708deb69f75ad%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C639148993142900302%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=BADPXg%2F%2BVSam0xWvDQ0cWmdrz0hG3YuwLig2MgJqrTo%3D&reserved=0\"><strong>Health Leads<\/strong><span class=\"sr-only\"> (opens in new tab)<\/span><\/a>, <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.ideo.org\/\"><strong>IDEO.org<\/strong><span class=\"sr-only\"> (opens in new tab)<\/span><\/a>,\u00a0and <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/nam06.safelinks.protection.outlook.com\/?url=http%3A%2F%2Fflok.org%2F&data=05%7C02%7Ckeaster%40microsoft.com%7C443cc2681db14d0a54b708deb69f75ad%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C639148993142910297%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=vUO5IplEHPCb7wmgVLqIHif1RYFe%2B73dgbRYcCyBM3E%3D&reserved=0\"><strong>flok<\/strong><span class=\"sr-only\"> (opens in new tab)<\/span><\/a>.<\/p>\n\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Project Resolve is a multistakeholder collaboration that brings Microsoft Research\u2019s social science, engineering, and computer science expertise to the service of the Healthy Community Hub, a coalition of Black and Latinx community-based organizations in North Carolina, to advance health equity for all.<\/p>\n","protected":false},"featured_media":811198,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"research-area":[13558,13559],"msr-locale":[268875],"msr-impact-theme":[261673,261670],"msr-pillar":[],"class_list":["post-807892","msr-project","type-msr-project","status-publish","has-post-thumbnail","hentry","msr-research-area-security-privacy-cryptography","msr-research-area-social-sciences","msr-locale-en_us","msr-archive-status-active"],"msr_project_start":"","related-publications":[],"related-downloads":[],"related-videos":[791267,791375,843115],"related-groups":[332906,1107918],"related-events":[],"related-opportunities":[],"related-posts":[824392,829618,834241],"related-articles":[],"tab-content":[],"related-researchers":[{"type":"user_nicename","display_name":"Mary L. 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