{"id":3046,"date":"2018-03-09T11:00:32","date_gmt":"2018-03-09T19:00:32","guid":{"rendered":"https:\/\/new-cm-edgedigital.pages.dev\/industry\/blog\/uncategorized\/digitally-empowering-firstline-workers\/"},"modified":"2019-10-16T02:22:31","modified_gmt":"2019-10-16T02:22:31","slug":"digitally-empowering-firstline-workers","status":"publish","type":"post","link":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/","title":{"rendered":"Digitally empowering firstline workers"},"content":{"rendered":"

Digitally Empowering Firstline Workers<\/strong><\/p>\n

They\u2019re the face of your organization, the ones that represent your business on a day-to-day basis and interact with both potential and committed customers. They are your problem solvers, your crisis managers, and the backbone of your enterprise. They are your Firstline Workers\u2014a two-billion strong force that fuels every successful organization. As the world continues to shift into a digital-first environment, equipping these workers with the right capabilities becomes increasingly necessary, yet many organizations struggle to empower and activate these employees.<\/p>\n

In a recent study between Microsoft and Forbes Insights, 48% of executives report that the majority of their firstline employees are not digitally connected.1<\/sup> Companies invest millions of dollars into solidifying their tools for tomorrow, and yet, fail to extend these capabilities to one of the largest segments of their workforce. Recent studies show that 18% of organizations experiencing a digital transformation are confident that they\u2019ll meet their established goals.2<\/sup> That leaves 82%, the vast majority of businesses, struggling to bring their visions to life. While there\u2019s certainly an element of challenging the existing organizational culture at play in many of these cases, the disconnect in vision between executives and Firstline Workers demands to be accounted for when bringing those transformation goals to life.<\/p>\n

Equipped to achieve more<\/strong><\/p>\n

Firstline Workers represent the first point of contact between organizations and their customers. They are often the first to experience new pain points, the first to identify new business opportunities, and the first to engage with emerging customer needs. It would make sense then, that of those organizations that have digitally empowered their Firstline Workers, 31% saw annual growth of over 20%–they\u2019re using those workers to create and sustain a competitive advantage.3<\/sup><\/p>\n

While IT decision makers may be the ones behind the major thought shift of the role of technology in creating innovation, Firstline Workers are the ones using these new capabilities to drive customer engagement and optimize operations.<\/p>\n

\"\"
\nAmplified efforts<\/strong>A digitally connected workforce gives organizations a chance to streamline the communication process, improve task management, share information, and better serve their customers. With a forward-facing vision and the right support in place, digitally empowered Firstline Workers can amplify their efforts and take a new ownership of their everyday tasks.<\/p>\n

\u2022 Retail workers can better manage inconsistent schedules via online scheduling systems
\n\u2022 Construction managers can anticipate, identify, and address potential delays
\n\u2022 Hotel workers can share customer needs to improve guest experiences
\n\u2022 Maintenance workers can forecast pending repairs to minimize downtime
\n\u2022 Field service teams can stay connected to key resources to better address issues<\/p>\n

The right tools give these employees a new level of agency within their daily roles. Instead of firing basic questions up the chain of command, they have immediate access to the resources that hold the answer. Instead of waiting for a problem to arise, they can anticipate and address the need. A connected workforce helps remove the frustration, miscommunication, and uncertainty from the employee experience and replaces it with empowerment, clear communication processes, and training.<\/p>\n

Connecting your Firstline<\/strong>Organizations at every stage of their transformation ought to consider how they can best empower their Firstline Workers, keeping the business in a position to innovate and function at an optimal capacity.<\/p>\n

If the struggle to connect your workforce rings true for you, we are happy to offer a new approach. At our upcoming Firstline Workers virtual event, we\u2019ll explore actionable, real world scenarios of how organizations are using the latest tools and resources to improve customer service, enhance production, improve security, and more, with a digitally empowered workforce.<\/p>\n

The event will demonstrate how organizations can:<\/p>\n

\u2022 Gather and share company insights and knowledge with their Firstline Workers
\n\u2022 Securely empower Firstline Workers and address productivity and turnover challenges
\n\u2022 Radically improve communication and collaboration among Firstline Workers
\n\u2022 Start equipping Firstline Workers with the capabilities to achieve more through digital empowerment<\/p>\n

We hope you\u2019ll join us. Register today<\/a>.<\/p>\n

\n

1\u00a0https:\/\/www.forbes.com\/forbes-insights\/our-work\/empowering-the-firstline-workforce\/<\/a><\/p>\n

2\u00a0\u00a0\u201c2016 Connectivity Benchmark Report: The State of Digital Transformation and APIs,\u201d MuleSoft, 2016. https:\/\/www.mulesoft.com\/ty\/reports\/2016-connectivity-benchmark-3<\/a><\/p>\n

3\u00a0https:\/\/www.forbes.com\/forbes-insights\/our-work\/empowering-the-firstline-workforce\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

As the world around us continues to shift into a digital-first environment, equipping firstline workers with the right capabilities becomes increasingly necessary.<\/p>\n","protected":false},"author":84,"featured_media":10873,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[1536],"post_tag":[],"content-type":[261],"coauthors":[790],"class_list":["post-3046","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-transformation","content-type-best-practices"],"yoast_head":"\nDigitally empowering firstline workers - Microsoft in Business Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digitally empowering firstline workers - Microsoft in Business Blogs\" \/>\n<meta property=\"og:description\" content=\"As the world around us continues to shift into a digital-first environment, equipping firstline workers with the right capabilities becomes increasingly necessary.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft in Business Blogs\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-09T19:00:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-16T02:22:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Microsoft in Business Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 min read\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/\"},\"author\":[{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/author\/microsoft-in-business-team\/\",\"@type\":\"Person\",\"@name\":\"Microsoft in Business Team\"}],\"headline\":\"Digitally empowering firstline workers\",\"datePublished\":\"2018-03-09T19:00:32+00:00\",\"dateModified\":\"2019-10-16T02:22:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/\"},\"wordCount\":686,\"publisher\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#organization\"},\"image\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg\",\"articleSection\":[\"Business transformation\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/\",\"url\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/\",\"name\":\"Digitally empowering firstline workers - Microsoft in Business Blogs\",\"isPartOf\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg\",\"datePublished\":\"2018-03-09T19:00:32+00:00\",\"dateModified\":\"2019-10-16T02:22:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#primaryimage\",\"url\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg\",\"contentUrl\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg\",\"width\":960,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Digitally empowering firstline workers\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#website\",\"url\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/\",\"name\":\"Microsoft in Business Blogs\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#organization\",\"name\":\"Microsoft in Business Blogs\",\"url\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/07\/R6wl9gWl_400x400.jpg\",\"contentUrl\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/07\/R6wl9gWl_400x400.jpg\",\"width\":400,\"height\":400,\"caption\":\"Microsoft in Business Blogs\"},\"image\":{\"@id\":\"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Digitally empowering firstline workers - Microsoft in Business Blogs","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/","og_locale":"en_US","og_type":"article","og_title":"Digitally empowering firstline workers - Microsoft in Business Blogs","og_description":"As the world around us continues to shift into a digital-first environment, equipping firstline workers with the right capabilities becomes increasingly necessary.","og_url":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/","og_site_name":"Microsoft in Business Blogs","article_published_time":"2018-03-09T19:00:32+00:00","article_modified_time":"2019-10-16T02:22:31+00:00","og_image":[{"width":960,"height":300,"url":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"Microsoft in Business Team","Est. reading time":"3 min read"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#article","isPartOf":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/"},"author":[{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/author\/microsoft-in-business-team\/","@type":"Person","@name":"Microsoft in Business Team"}],"headline":"Digitally empowering firstline workers","datePublished":"2018-03-09T19:00:32+00:00","dateModified":"2019-10-16T02:22:31+00:00","mainEntityOfPage":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/"},"wordCount":686,"publisher":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#organization"},"image":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#primaryimage"},"thumbnailUrl":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg","articleSection":["Business transformation"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/","url":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/","name":"Digitally empowering firstline workers - Microsoft in Business Blogs","isPartOf":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#website"},"primaryImageOfPage":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#primaryimage"},"image":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#primaryimage"},"thumbnailUrl":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg","datePublished":"2018-03-09T19:00:32+00:00","dateModified":"2019-10-16T02:22:31+00:00","breadcrumb":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#primaryimage","url":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg","contentUrl":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/02\/FirstlineVirtualEvent_MiB_HeaderImg_960x300_R2_v1.jpg","width":960,"height":300},{"@type":"BreadcrumbList","@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2018\/03\/09\/digitally-empowering-firstline-workers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/"},{"@type":"ListItem","position":2,"name":"Digitally empowering firstline workers"}]},{"@type":"WebSite","@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#website","url":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/","name":"Microsoft in Business Blogs","description":"","publisher":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#organization","name":"Microsoft in Business Blogs","url":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#\/schema\/logo\/image\/","url":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/07\/R6wl9gWl_400x400.jpg","contentUrl":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2018\/07\/R6wl9gWl_400x400.jpg","width":400,"height":400,"caption":"Microsoft in Business Blogs"},"image":{"@id":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/#\/schema\/logo\/image\/"}}]}},"msxcm_animated_featured_image":null,"_links":{"self":[{"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/posts\/3046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/comments?post=3046"}],"version-history":[{"count":0,"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/posts\/3046\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/media\/10873"}],"wp:attachment":[{"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/media?parent=3046"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/categories?post=3046"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/post_tag?post=3046"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/content-type?post=3046"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/new-cm-edgedigital.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-json\/wp\/v2\/coauthors?post=3046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}