How ExakTime is streamlining communications to conquer business challenges
ExakTime’s innovation journey to better connect its employees across the company using Microsoft Teams.
Microsoft in Business Blogs
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Delivering more cost-efficient healthcare with Epic on Azure
Electronic health records (EHR) are a vital tool for enhancing patient care. But safeguarding this confidential information with legacy, on-premises infrastructure increases costs. For healthcare leaders balancing tight budgets with resilience, expensive hardware refresh cycles and the growing risk of security breaches make inaction a risky, costly choice. Organizations across the healthcare industry are already
How MACOM’s next-generation technology enablement starts in house
Coming on board as MACOM’s new Chief Information Officer, Pranab Sinha was tasked with reimagining IT across the global enterprise. Examining the 65-year semiconductor company’s history, next-generation technologies, processes, platforms and employees, Sinha decided it was time for MACOM’s already innovative organization to experience its own digital transformation.
Putting the Customer First: Lessons in Account-Based Engagement
Author: Carrie Holmes | Director, Account Based-Engagement, Microsoft US David Ogilvy, one of the founders of Ogilvy & Mather advertising agency once wisely said, “Don’t count the people you reach; reach the people that count.” These words are especially important today.
How Polaris Energy Services is transforming the agriculture industry in the cloud
Famous environmentalist Denis Hayes once said, “I feel more confident than ever that the power to save the planet rests with the individual consumer.
Standing out in the Digital clutter: 4 learnings from Microsoft US social engagement
The Microsoft Customer Experience Center (CXC) is an internal organization that operates social engagement programs on behalf of over 35 core brands across the company, and the social connections that this team drives are key to how we break through the noise.
How Kiewit drives workplace innovation for construction
If you walk through a Kiewit construction site, you’ll see foremen and superintendents with mobile devices in hand. From inputting data to signing out time cards at the end of the day, everything is digitized and touched by technology. Most construction companies aren’t known for using advanced technology, but Kiewit is changing that.
The Future of Media & Entertainment in the Experience Economy
In the era of digital transformation, the media and entertainment industry is at the epicenter of disruption.
How to conduct and create engaging customer interview videos
In this age of the customer, testimonials rise above the collective noise to drive home your brand’s story in a crowded marketplace.
Microsoft Business Applications Summit: Learn how to drive value with new Dynamics 365 releases
Transformation is the topic on everyone’s mind these days, and for many business leaders, it’s a daunting prospect. Many are facing inflexible legacy systems, siloed data sources, and processes running in isolation. And they’re looking for a new approach. They’re looking for solutions that turn one-off interaction into ongoing engagement.
Rebranding the finance team
2019 is the year of the rebrand with Forrester predicting that more businesses will start to focus on emotionally resonant and useful customer experiences.
“They” Are Us: Embracing Diversity & Inclusivity
We’re going beyond metrics and embodying our principles.
How AFR created a digital mortgage platform in Azure
American Financial Resources (AFR) built a digital mortgage platform in Microsoft Azure to streamline the residential financing process.