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HAX Design Library
Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.
Guideline 2 > Pattern 2A
Pattern 2A: Match the level of precision in UI communication with the system performance – Language
G2: Make clear how well the system can do what it can do.
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Guideline 2 > Pattern 2A > Example
Amazon Prime Video | 2A: Match UI communication precision with system performance — Language
Guideline 2 > Pattern 2A > Example
Apple Music | 2A: Match UI communication precision with system performance — Language
Guideline 2 > Pattern 2A > Example
LinkedIn | 2A: Match UI communication precision with system performance — Language
Guideline 2 > Pattern 2B
Pattern 2B: Match the level of precision in UI communication with the system performance – Numbers
G2: Make clear how well the system can do what it can do.
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Guideline 2 > Pattern 2C
Pattern 2C: Report system performance information
G2: Make clear how well the system can do what it can do.
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Guideline 2 > Pattern 2C > Example
Kayak | 2C: Report system performance information
Guideline 2 > Pattern 2D
Pattern 2D: Provide low performance alerts
G2: Make clear how well the system can do what it can do.
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Guideline 2 > Pattern 2D > Example
Google Maps | 2D: Provide low performance alerts
Guideline 2 > Pattern 9A > Example
Viva Topics | 9A: Switch classification decisions and G2
Guideline 10 > Pattern 10A
Pattern 10A: Disambiguate before acting
G10: Scope services when in doubt.
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Guideline 10 > Pattern 10B
Pattern 10B: Avoid cold starts by eliciting user preferences
G10: Scope services when in doubt.
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Guideline 10 > Pattern 10B > Example
Apple Music | 10B: Avoid cold starts by eliciting user preferences
Guideline 10 > Pattern 10B > Example
Microsoft News | 10B: Avoid cold starts by eliciting user preferences
Guideline 10 > Pattern 10C
Pattern 10C: Fall back to other strategies
G10: Scope services when in doubt.
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Guideline 11 > Pattern 11A
Pattern 11A: Local explanations
G11: Make clear why the system did what it did.
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Guideline 11 > Pattern 11A > Example
Verification-focused explanations | 11A: Local explanations
Guideline 11 > Pattern 11A > Example
Pinterest | 11A: Local explanations
Guideline 11 > Pattern 11B
Pattern 11B: Global explanations
G11: Make clear why the system did what it did.
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Email
Health and wellness
Guideline 11 > Pattern 11C
Pattern 11C: Present properties of system outputs
G11: Make clear why the system did what it did.
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Guideline 11 > Pattern 11C > Example
Google Maps | 11C: Present properties of system outputs
Guideline 11 > Pattern 11C > Example
Strava | 11C: Present properties of system outputs
Guideline 11 > Pattern 11D
Pattern 11D: Map system input attributes to system outputs
G11: Make clear why the system did what it did.
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Guideline 11 > Pattern 11E
Pattern 11E: Map user behaviors to system outputs
G11: Make clear why the system did what it did.
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Guideline 11 > Pattern 11E > Example
Netflix | 11E: Map user behaviors to system outputs
Guideline 11 > Pattern 11E > Example
Goodreads | 11E: Map user behaviors to system outputs
Guideline 11 > Pattern 11F
Pattern 11F: Example-based explanations
G11: Make clear why the system did what it did.
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Guideline 11 > Pattern 11G
Pattern 11G: “What if?” explanations
G11: Make clear why the system did what it did.
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Guideline 11 > Pattern 11G > Example
Grammarly | 11G: “What if?” explanations