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HAX Design Library
Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.
Guideline 1 > Pattern 1A
Pattern 1A: Introductory blurb
G1: Make clear what the system can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 1 > Pattern 1A > Example
Copilot in PowerPoint | 1A: Introductory blurb
Guideline 1 > Pattern 1A > Example
Copilot in Word | 1A: Introductory blurb
Guideline 1 > Pattern 1A > Example
D365 Marketing | 1A: Introductory blurb
Guideline 1 > Pattern 1A > Example
Outlook | 1A: Introductory blurb and G17: Provide global controls
Guideline 1 > Pattern 1A > Example
Microsoft Word | 1A: Introductory blurb
Guideline 1 > Pattern 1B
Pattern 1B: Use explanation (G11) patterns
G1: Make clear what the system can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 1 > Pattern 1B > Example
Viva Learning | 1B: Use explanation (G11) patterns
Guideline 1 > Pattern 1B > Example
Gmail | 1B: Use explanation (G11) patterns
Guideline 1 > Pattern 1C
Pattern 1C: Expose system controls
G1: Make clear what the system can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 1 > Pattern 1C > Example
Copilot in PowerPoint | 1C: Expose system controls
Guideline 1 > Pattern 1C > Example
Viva Topics | 1C: Expose system controls
Guideline 1 > Pattern 1C > Example
Viva Topics | 1C: Expose system controls
Guideline 1 > Pattern 1C > Example
Google Photos | 1C: Expose system controls
Guideline 1 > Pattern 1D
Pattern 1D: Demonstrate possible system inputs
G1: Make clear what the system can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 1 > Pattern 1D > Example
M365 Chat | 1D: Make clear what the system can do
Guideline 1 > Pattern 1D > Example
Copilot in PowerPoint | 1D: Demonstrate possible system inputs
Guideline 1 > Pattern 1D > Example
Business Chat | 1D: Demonstrate possible system inputs
Guideline 1 > Pattern 1E
Pattern 1E: Show a set of system outputs
G1: Make clear what the system can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 1 > Pattern 1E > Example
Word Online | 1E: Show a set of system outputs
Guideline 1 > Pattern 1E > Example
PowerPoint | 1E: Show a set of system outputs
Guideline 1 > Example
Notion | G1: Make clear what the system can do
Guideline 1 > Example
Business Chat | G1: Make clear what the system can do
Guideline 1 > Example
Copilot in Excel | G1: Make clear what the system can do
Guideline 9 > Pattern 9A
Pattern 9A: Switch classification decisions
G9: Support efficient correction.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 9 > Pattern 9A > Example
Viva Topics | 9A: Switch classification decisions
Guideline 9 > Pattern 9A > Example
Google Photos | 9A: Switch classification decisions
Guideline 9 > Pattern 9A > Example
Gmail | 9A: Switch classification decisions
Guideline 9 > Pattern 9B
Pattern 9B: Rich and detailed edits
G9: Support efficient correction.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 9 > Pattern 9B > Example
Copilot in PowerPoint | 9B: Rich and detailed edits
Guideline 9 > Pattern 9B > Example
Notion | 9B: Rich and detailed edits
Guideline 9 > Pattern 9B > Example
Copilot in Outlook | 9B: Rich and detailed edits
Guideline 9 > Pattern 9B > Example
Copilot in Word | 9B: Rich and detailed edits
Guideline 9 > Pattern 9B > Example
D365 Customer Service | 9B: Rich and detailed edits
Guideline 9 > Pattern 9B > Example
Nichesss | 9B: Rich and detailed edits
Guideline 9 > Pattern 9C
Pattern 9C: Undo automated actions
G9: Support efficient correction.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 9 > Pattern 9D
Pattern 9D: Do G9 through G15
G9: Support efficient correction.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 9 > Pattern 9D > Example
Google Photos | 9D: Do G9 through G15
Guideline 9 > Pattern 9E
Pattern 9E: Batch-editing data
G9: Support efficient correction.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 9 > Pattern 9E > Example
Outlook | 9E: Batch-editing data
Guideline 9 > Pattern 9E > Example
Google Photos | 9E: Batch-editing data
Guideline 9 > Pattern 9E > Example
Gmail | 9E: Batch-editing data
Guideline 9 > Example
Copilot in PowerPoint | G9: Support efficient correction
Guideline 10 > Pattern 10A
Pattern 10A: Disambiguate before acting
G10: Scope services when in doubt.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 10 > Pattern 10A > Example
Copilot in Word | 10A: Disambiguate before acting
Guideline 10 > Pattern 10A > Example
iPhone | 10A: Disambiguate before acting
Guideline 10 > Pattern 10B
Pattern 10B: Avoid cold starts by eliciting user preferences
G10: Scope services when in doubt.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 10 > Pattern 10C
Pattern 10C: Fall back to other strategies
G10: Scope services when in doubt.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 10 > Pattern 10C > Example
Box Skills | 10C: Fall back to other strategies
Guideline 10 > Example
Copilot in PowerPoint | G10: Scope services when in doubt