HAX Design Library

Guideline 7

Support efficient invocation

Make it easy to invoke or request the AI system’s services when needed.

Guideline 7 > Example

PowerPoint | G7: Support efficient invocation

Guideline 7 > Example

Amazon.com | G7: Support efficient invocation

Guideline 13

Learn from user behavior

Personalize the user’s experience by learning from their actions over time.

Guideline 13 > Example

Amazon | G13: Learn from user behavior

Guideline 13 > Example

Amazon.com | G13: Learn from user behavior

Guideline 16

Convey the consequences of user actions

Immediately update or convey how user actions will impact future behaviors of the AI system.

Guideline 16 > Pattern 16A

Pattern 16A: Feedforward: Convey the consequences of user actions before the user takes action

Guideline 16 > Pattern 16B

Pattern 16B: Feedback: Convey the consequences of user actions after the user takes action

Guideline 16 > Pattern 16B > Example

Apple Music | 16B: Feedback: Convey the consequences of user actions after the user takes action

Guideline 16 > Pattern 16C

Pattern 16C: Remind of consequences of a past action and ask for reconfirmation

Guideline 16 > Pattern 16C > Example

Google Maps | 16C: Remind of consequences of a past action and ask for reconfirmation

Guideline 16 > Pattern 16C > Example

Apple Health | 16C: Remind of consequences of a past action and ask for reconfirmation

Guideline 16 > Pattern 16D

Pattern 16D: Convey the consequences of user action in help and documentation

Guideline 16 > Pattern 16D > Example

Instagram | 16D: Convey the consequences of user action in help and documentation

Guideline 18

Notify users about changes

Inform the user when the AI system adds or updates its capabilities.

Guideline 18 > Example

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.