HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 5

Guideline 5

Match relevant social norms

Ensure the experience is delivered in a way that users would expect, given their social and cultural context.

Guideline 9

Guideline 9

Support efficient correction

Make it easy to edit, refine, or recover when the AI system is wrong.

Guideline 14

Guideline 14

Update and adapt cautiously

Limit disruptive changes when updating and adapting the AI system’s behaviors.

Guideline 16

Guideline 16

Convey the consequences of user actions

Immediately update or convey how user actions will impact future behaviors of the AI system.
Guideline 16 > Pattern 16A

Pattern 16A: Feedforward: Convey the consequences of user actions before the user takes action
Guideline 16 > Pattern 16B

Pattern 16B: Feedback: Convey the consequences of user actions after the user takes action
Guideline 16 > Pattern 16C

Pattern 16C: Remind of consequences of a past action and ask for reconfirmation
Guideline 16 > Pattern 16D

Pattern 16D: Convey the consequences of user action in help and documentation