HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 4

Guideline 4

Show contextually relevant information

Display information relevant to the user’s current task and environment.
Guideline 4 > Example

Copilot in Word | G4: Show contextually relevant information

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Guideline 4 > Example

Business Chat | G4: Show contextually relevant information

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Guideline 9

Guideline 9

Support efficient correction

Make it easy to edit, refine, or recover when the AI system is wrong.
Guideline 9 > Pattern 9A

Pattern 9A: Switch classification decisions
Guideline 9 > Pattern 9B

Pattern 9B: Rich and detailed edits
Guideline 9 > Pattern 9B > Example

Copilot in PowerPoint | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

Copilot in Outlook | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

Copilot in Word | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

D365 Customer Service | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9C

Pattern 9C: Undo automated actions
Guideline 9 > Pattern 9D

Pattern 9D: Do G9 through G15
Guideline 9 > Pattern 9E

Pattern 9E: Batch-editing data
Guideline 9 > Example

Copilot in PowerPoint | G9: Support efficient correction

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Guideline 13

Guideline 13

Learn from user behavior

Personalize the user’s experience by learning from their actions over time.

Guideline 14

Guideline 14

Update and adapt cautiously

Limit disruptive changes when updating and adapting the AI system’s behaviors.
Guideline 14 > Pattern 14A

Pattern 14A: Comprehensive updates
Guideline 14 > Pattern 14B

Pattern 14B: Immediate, partial, non-disruptive updates

Guideline 18

Guideline 18

Notify users about changes

Inform the user when the AI system adds or updates its capabilities.