HAX Design Library

Guideline 3

Time services based on context

Time when to act or interrupt based on the user’s current task and environment.

Guideline 10

Scope services when in doubt

Engage in disambiguation or gracefully degrade the AI system’s services when uncertain about a user’s goals.

Guideline 10 > Pattern 10A

Make clear why the system did what it did

Enable the user to access an explanation of why the AI system behaved as it did.

Guideline 11 > Pattern 11A

Pattern 11A: Local explanations

Guideline 11 > Pattern 11B

Pattern 11B: Global explanations

Guideline 11 > Pattern 11C

Pattern 11C: Present properties of system outputs

Guideline 11 > Pattern 11D

Pattern 11D: Map system input attributes to system outputs

Guideline 11 > Pattern 11E

Pattern 11E: Map user behaviors to system outputs

Guideline 11 > Pattern 11F

Pattern 11F: Example-based explanations

Guideline 11 > Pattern 11F > Example

Image recognition | 11F: Example-based explanations

Guideline 11 > Pattern 11F > Example

Computer Vision | 11F: Example-based explanations

Guideline 11 > Pattern 11G

Pattern 11G: “What if?” explanations

Guideline 13

Learn from user behavior

Personalize the user’s experience by learning from their actions over time.

Guideline 17

Provide global controls

Allow the user to globally customize what the AI system monitors and how it behaves.

Guideline 17 > Example

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.