HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 2

Guideline 2

Make clear how well the system can do what it can do

Help the user understand how often the AI system may make mistakes.

Guideline 10

Guideline 10

Scope services when in doubt

Engage in disambiguation or gracefully degrade the AI system’s services when uncertain about a user’s goals.

Guideline 12

Guideline 12

Remember recent interactions

Maintain short-term memory and allow the user to make efficient references to that memory.
Guideline 12 > Example

Business Chat | G12: Remember recent interactions

card example thumbnail

Guideline 13

Guideline 13

Learn from user behavior

Personalize the user’s experience by learning from their actions over time.

Guideline 18

Guideline 18

Notify users about changes

Inform the user when the AI system adds or updates its capabilities.