HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 1

Guideline 1

Make clear what the system can do

Help the user understand what the AI system is capable of doing.
Guideline 1 > Pattern 1A

Pattern 1A: Introductory blurb
Guideline 1 > Pattern 1B

Pattern 1B: Use explanation (G11) patterns
Guideline 1 > Pattern 1C

Pattern 1C: Expose system controls
Guideline 1 > Pattern 1C > Example

Bing Maps | 1C: Expose system controls

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Guideline 1 > Pattern 1D

Pattern 1D: Demonstrate possible system inputs
Guideline 1 > Pattern 1D > Example

Google Maps | 1D: Demonstrate possible system inputs

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Guideline 1 > Pattern 1E

Pattern 1E: Show a set of system outputs
Guideline 1 > Pattern 1E > Example

Google Maps | 1E: Show a set of system outputs

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Guideline 3

Guideline 3

Time services based on context

Time when to act or interrupt based on the user’s current task and environment.
Guideline 3 > Example

Apple Maps | G3: Time services based on context

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Guideline 5

Guideline 5

Match relevant social norms

Ensure the experience is delivered in a way that users would expect, given their social and cultural context.

Guideline 12

Guideline 12

Remember recent interactions

Maintain short-term memory and allow the user to make efficient references to that memory.