HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 1

Guideline 1

Make clear what the system can do

Help the user understand what the AI system is capable of doing.

Guideline 2

Guideline 2

Make clear how well the system can do what it can do

Help the user understand how often the AI system may make mistakes.

Guideline 10

Guideline 10

Scope services when in doubt

Engage in disambiguation or gracefully degrade the AI system’s services when uncertain about a user’s goals.

Guideline 13

Guideline 13

Learn from user behavior

Personalize the user’s experience by learning from their actions over time.

Guideline 14

Guideline 14

Update and adapt cautiously

Limit disruptive changes when updating and adapting the AI system’s behaviors.