HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 1

Guideline 1

Make clear what the system can do

Help the user understand what the AI system is capable of doing.
Guideline 1 > Pattern 1A

Pattern 1A: Introductory blurb
Guideline 1 > Pattern 1A > Example

Semantic Scholar | 1A: Introductory blurb

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Guideline 1 > Pattern 1B

Pattern 1B: Use explanation (G11) patterns
Guideline 1 > Pattern 1C

Pattern 1C: Expose system controls
Guideline 1 > Pattern 1D

Pattern 1D: Demonstrate possible system inputs
Guideline 1 > Pattern 1D > Example

Bing | 1D: Demonstrate possible system inputs

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Guideline 1 > Pattern 1E

Pattern 1E: Show a set of system outputs

Guideline 2

Guideline 2

Make clear how well the system can do what it can do

Help the user understand how often the AI system may make mistakes.
Guideline 2 > Pattern 2A

Pattern 2A: Match the level of precision in UI communication with the system performance – Language
Guideline 2 > Pattern 2A > Example

Linguistic uncertainty expressions | 2A: Match the level of precision in UI communication with the system performance – Language

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Guideline 2 > Pattern 2B

Pattern 2B: Match the level of precision in UI communication with the system performance – Numbers
Guideline 2 > Pattern 2B > Example

Zillow | 2B: Match UI communication precision with system performance — Numbers

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Guideline 2 > Pattern 2C

Pattern 2C: Report system performance information
Guideline 2 > Pattern 2D

Pattern 2D: Provide low performance alerts
Guideline 2 > Example

Google Gemini | G2: Make clear how well the system can do what it can do

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Guideline 2 > Example

Google Gemini | G2: Make clear how well the system can do what it can do

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Guideline 2 > Example

AI-framed questioning | G2: Make clear how well the system can do what it can do

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Guideline 2 > Example

Uncertainty highlighting | G2: Make clear how well the system can do what it can do

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Guideline 2 > Example

Background explanations | G2: Make clear how well the system can do what it can do

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Guideline 2 > Example

Contrastive explanations | G2: Make clear how well the system can do what it can do

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Guideline 2 > Example

AI Critiques | G2: Make clear how well the system can do what it can do

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Guideline 2 > Example

Google Search | G2: Make clear how well a system can do what it can do

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Guideline 8

Guideline 8

Support efficient dismissal

Make it easy to dismiss or ignore undesired AI system services.

Guideline 12

Guideline 12

Remember recent interactions

Maintain short-term memory and allow the user to make efficient references to that memory.
Guideline 12 > Example

Bing Search | G12: Remember recent interactions

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