HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 12

Guideline 12

Remember recent interactions

Maintain short-term memory and allow the user to make efficient references to that memory.
Guideline 12 > Example

Business Chat | G12: Remember recent interactions

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Guideline 15

Guideline 15

Encourage granular feedback

Enable the user to provide feedback indicating their preferences during regular interaction with the AI system.
Guideline 15 > Pattern 15A

Pattern 15A: Encourage explicit feedback on individual system outputs
Guideline 15 > Pattern 15B

Pattern 15B: Request explicit feedback on selected system outputs
Guideline 15 > Pattern 15C

Pattern 15C: Reporting inappropriate content
Guideline 15 > Pattern 15D

Pattern 15D: Use existing public rating or interaction data as feedback for the system

Guideline 16

Guideline 16

Convey the consequences of user actions

Immediately update or convey how user actions will impact future behaviors of the AI system.
Guideline 16 > Pattern 16A

Pattern 16A: Feedforward: Convey the consequences of user actions before the user takes action
Guideline 16 > Pattern 16B

Pattern 16B: Feedback: Convey the consequences of user actions after the user takes action
Guideline 16 > Pattern 16C

Pattern 16C: Remind of consequences of a past action and ask for reconfirmation
Guideline 16 > Pattern 16D

Pattern 16D: Convey the consequences of user action in help and documentation

Guideline 18

Guideline 18

Notify users about changes

Inform the user when the AI system adds or updates its capabilities.