Customer stories

Explore real-world success stories where Microsoft Dynamics 365 has revolutionized customer experiences, showcasing how diverse businesses harness the power of intelligent solutions to overcome challenges and achieve positive results.

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Thought leadership January 12, 2021 4 min read

How Sunrise Technologies used Microsoft Dynamics 365 to stay productive in 2020

“It was March 13 at noon. I think that’s when we announced in the company that we were hard stopping,” said John Pence, president and founder of Sunrise Technologies.
Customer stories January 6, 2021 4 min read

How Agic Technology deployed Supply Chain Management in 2 weeks to help Invitalia fight the pandemic

Setting up or overhauling a supply chain operation has traditionally been an arduous, complex process.
Customer stories December 18, 2020 4 min read

Digital selling helps Grant Thornton engage clients at scale

This year, I’ve shared inspiring stories of organizations responding to adversity by building digital resilience into the fabric of their operations and cultures.
Customer stories December 10, 2020 4 min read

How healthcare organizations can share information securely

With the global disruption of the pandemic, healthcare organizations are particularly challenged to promote telehealth services and engage patients and providers while adhering to strict compliance and security regulations.
Customer stories December 8, 2020 3 min read

5 takeaways how a company turned needs into opportunities

In today’s modern sales environment a trend is surfacing among B2B sellers and buyers: the desire for more authentic, personalized relationships.
Customer stories December 7, 2020 5 min read

3 unique success stories—building resilience into the supply chain

Even before the pandemic, organizations across industries, from manufacturing to retailers, felt the squeeze to modernize supply chain operations.
Customer stories November 24, 2020 4 min read

How omnichannel enhances the customer experience

Omnichannel has become a dominant force in how companies meet customer expectations, and for good reason.
Thought leadership November 10, 2020 4 min read

Why you should select an integrated platform for MarTech needs

When building a marketing technology (MarTech) stack, both the best-in-breed and single vendor approaches have their benefits and drawbacks.
Customer stories October 27, 2020 4 min read

How global leader Ecolab ensures food safety with augmented reality

Ecolab’s food safety solutions help to safely produce more than 25 percent of the world’s processed food and 44 percent of the global milk supply.
Customer stories October 23, 2020 3 min read

How Dynamics 365 Sales boost results, from startup to Fortune 500

Whether you’re a digital startup looking to hit the ground running from day one, or a global Fortune 500 company undergoing rapid scaling, it’s critical that your sales team is equipped with a customer relationship management (CRM) solution that enables your team to perform for their clients at the highest level possible.
Customer stories October 15, 2020 4 min read

Preparing for the future of retail with customer data platforms

Consumer packaged goods companies and retailers are reinventing ways to serve consumers in a digital world.
Customer stories October 8, 2020 3 min read

Under the hood of the Mercedes-Benz Virtual Remote Support system

At recent virtual events, we have talked about the need to build resilience into every layer of the business—empowering people with technology to innovate and adapt to constant, often unpredictable change.

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