Customer stories

Explore real-world success stories where Microsoft Dynamics 365 has revolutionized customer experiences, showcasing how diverse businesses harness the power of intelligent solutions to overcome challenges and achieve positive results.

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Customer stories August 1, 2013 1 min read

Connecting CRM to ERP delivers end-to-end value for Heritage Bag

Producer of more than 400 million pounds of bags a year, Heritage Bag Company knows the ins and outs of competing successfully in a market that is highly competitive.
Customer stories July 23, 2013 2 min read

Comptel Saves Money and Improves Productivity with Microsoft ERP System

It’s been said that information is the oxygen of the modern age—and there’s nowhere that’s truer than in business.
Customer stories July 23, 2013 1 min read

Automotive Parts Manufacturer Selects Dynamics AX for Agility & Efficiency

Based in North Carolina, the Cataler North America Corporation develops and manufactures catalysts for automobiles and motorcycles, in addition to leisure vehicles and lawn mowers.
Customer stories April 17, 2013 2 min read

Developer of High-Performance Telco Software Powers Global Operations with Microsoft Dynamics

Written by: Mikko Hytonen Let’s think about what happens when you buy a new phone plan.
Customer stories December 21, 2012 2 min read

Thinking Maps streamlines everyday work to boost customer service with Microsoft Dynamics GP 2013

This week’s Microsoft Dynamics GP 2013 release was a historical event for Microsoft, our Partners and Customers alike.
Customer stories June 26, 2012 1 min read

Cloud-based CRM solution a great move for Global Manufacturing company

A recent strategic initiative challenged packaging manufacturer Ball Corporation to align more closely with key customers and markets.
Customer stories May 31, 2012 1 min read

Insurance Distributor Delivers Mobile CRM App to Agents, Drives Adoption and Sales Growth

Insphere Insurance Solutions , one of the nation’s largest independent, career-agent distribution groups, serves small businesses and the middle-income individual market and aims to be the leading.
Customer stories April 20, 2012 2 min read

IT Services Company Reduces ERP Support Costs by 60%, Improves Customer Service with Dynamics AX

Global IT services provider Computer Aid Inc. has maintained an entrepreneurial culture that is typical of much smaller companies.
Customer stories April 17, 2012 2 min read

Dynamics AX 2012 Brings Advanced Agility to Kent Watersports Family of Companies

Kent Watersports goes to market with some of the most valuable brands of watersports products in the industry, including O’Brien, Liquid Force, HO, Connelly, and Hyperlite.
Customer stories February 28, 2012 1 min read

SOC creates happy, long term customers with a switch from SalesForce.com

Specialists On Call (SOC), the largest provider of emergency telemedicine consultations to US hospitals, used Salesforce.
Customer stories January 23, 2012 2 min read

Safety-Kleen saves more than $500K by switching from Salesforce to Dynamics CRM

By moving to Microsoft Dynamics CRM from Salesforce.
Customer stories January 12, 2012 1 min read

Tribal Government Adopts Dynamics CRM to Accelerate Member Services

For the Choctaw Nation of Oklahoma, serving 200,000 members worldwide became increasingly difficult because its proprietary membership management software was inadequate.

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