Sales tax rounding in EPOS
In AX2012 R3 CU10 two different Total prices (Gross amounts) are calculated in EPOS for the same product with different product dimensions.
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Compatibility statements – Patching the kernel only is not enough – you have to patch the application
From time to time we see questions about the compatibility statements and what they mean. -
The Role of Customer Service in Higher Education
With arguably one of the most connected, growing and continuously-changing customer bases, higher education is making use of some of the private sector’s most successful customer service strategies. -
Microsoft Dynamics CRM Spring 2016 Wave Now Generally Available: Unleashing the Power of One Microsoft in the Service Economy.
I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today. -
Virtual Machine resize
Some customers could be interested to know if it is possible to resize a Virtual Machine (VM) once it has been deployed from LCS. -
Why Get on Board with the Internet of Things Now? (A Cheat Sheet)
Let’s say you work in a field service management role. -
Customer Driven, Live Online Event to Debut Enhanced Capabilities from Microsoft Dynamics CRM
Today’s customers are accelerating the pace of business and driving change. -
16 Top Customer Experience Takeaways from CRM Evolution
While there were more than 100, perhaps more than 1000, top takeaways from the recent 2016 CRM Evolution conference (as well as the Customer Service Experience and SpeechTEK conferences running concurrently. -
Publishing solutions to marketplace
As a partner when you are publishing your solution we ask for: 1. -
May 2016 release notes
The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the May release of Lifecycle Services. -
Automating Agent Actions with Cognitive Services Speech Recognition in USD
Microsoft’s Cognitive Services offer an array of intelligent APIs that allow developers to build new apps, and enhance existing ones, with the power of machine-based AI. -
4 Tips to Transform Your Field Service from Price Tag to Profit
It may seem surprising, but your field service technicians are often your best salespeople.
