3 updates to gather and manage feedback with Dynamics 365 Customer Voice
It has never been more important to listen to your customers, especially as customer journeys adapt to tectonic shifts in buying behavior.
Business Decision Makers
Refine results
Products
Content Type
Publish date
-
-
Under the hood of the Mercedes-Benz Virtual Remote Support system
At recent virtual events, we have talked about the need to build resilience into every layer of the business—empowering people with technology to innovate and adapt to constant, often unpredictable change. -
Updates to enhance omnichannel shopping with Dynamics 365 Commerce
With many countries still facing the ongoing impact of COVID-19, retailers and consumer-facing businesses are shifting their focus on adapting to emerging customer needs and shopping behaviors. -
Innovation on the service suite of Dynamics 365 applications
With service at the heart of businesses’ relationships with their customers, our passion to enable those businesses to earn customers for life through exceptional service delivery fuels our innovation on the service suite of Microsoft Dynamics 365 applications. -
3 new ways to build customer relationships using Dynamics 365 Marketing
What a world we are living in today. There is a lot that is different—how we live, how we work, and how we interact. -
Digital selling and customer engagement with Dynamics 365 Sales updates
Selling is unpredictable and challenging. -
Overcome disruptions in your supply chain
The pandemic has forced manufacturers to make rapid adjustments, like changing factory layouts and bringing plants online with inexperienced staff while trying to maintain quality and safety standards. -
Announcing new innovations for the Microsoft customer data platform
Know your customers like never before In every industry, we hear about the struggle to transform from a reactive to proactive organization that can respond to changes in the market, customer needs, and even within their own business. -
Watch the Business Applications release wave 2 launch event
This Thursday we are debuting the next wave of new and updated capabilities coming to Microsoft Dynamics 365 and Microsoft Power Platform over the next six months. -
Redefining what it means to understand customer sentiment
According to a recent survey by Gartner, companies that have seen a positive revenue growth collect more customer experience data than non-growth companies. -
Optimize your project-centric business with Dynamics 365 Project Operations
Empower your services organization to deliver success with a single, connected solution—from prospect to payment to profit. -
Enhance visibility and scale operations without interruptions for your supply chain
Companies often struggle with latency and connectivity when running operations in remote facilities.
