Sales accelerator brings digital scalability within reach
It’s no secret that fully embracing digital sales experiences is increasingly necessary to stay in the sales game.
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Changing the customer experience for better customer connections
While we may not have adequate measurement, one of the lasting repercussions of shutdowns, closings, quarantines, and widespread work-from-homes due to the pandemic will be to propel a shift toward a B2C-type experience within B2B impacting how customers expect to be understood and communicated with. -
How you can collect feedback and protect customer information
As today’s world expands with a massive wealth of customer information gleaned from brand interactions, purchases, services, and experiences—truly understanding your customers is of the upmost importance. -
2021 release wave 1 plans for Dynamics 365 and Power Platform now available
Today, we published the 2021 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between April 2021 and September 2021. -
Fraud trends part 3: fraud in the food service industry
In this blog series we are exploring the latest fraud related events and issues on the rise in our digitized world. -
Quickly respond to changing retail needs with an intelligent supply chain
Truly engaged, always connected As digital commerce continues to evolve and become an integral revenue stream for retailers and consumer goods companies, it is paramount for these companies to digitally transform their supply chain as well. -
The power of CDPs: building customer trust and loyalty in retail
Truly engaged, always connected The events of 2020 have left a lasting impact on the retail industry and retailers are fueling rapid innovation with development and rollout of new technologies. -
Enable a new level of B2B digital sales excellence with Dynamics 365 Commerce
Truly engaged, always connected At this year’s NRF, many retailers are taking the time to reflect on the learnings from 2020 and the road ahead for 2021. -
NRF 2021: enabling retailers to reimagine the road ahead with Microsoft Business Applications
Truly engaged, always connected The past year has brought complex challenges for retailers of every size, and in response many have quickly pivoted their businesses to adjust. -
How Sunrise Technologies used Microsoft Dynamics 365 to stay productive in 2020
“It was March 13 at noon. I think that’s when we announced in the company that we were hard stopping,” said John Pence, president and founder of Sunrise Technologies. -
Microsoft at NRF: the changing landscape of retail
With NRF Chapter 1 starting this week, many retailers are looking to 2021 with one prominent thought: what’s next? Microsoft Dynamics 365 will again play a prominent role in Retail’s Big Show with new announcements and showcasing customer agility and innovation amidst a very disrupted market. -
How Agic Technology deployed Supply Chain Management in 2 weeks to help Invitalia fight the pandemic
Setting up or overhauling a supply chain operation has traditionally been an arduous, complex process.
