Deciphering consumer desires: Elevating customer journeys in retail CPG
According to Gartner®, the top consumer goods technology trends in 2023 focus on customers, technology, and sustainability.
Microsoft Industry BlogsTopic: Business impact
Microsoft Industry Blogs
AIM for the future with Microsoft: Future-proof your business in the cloud
Microsoft recently introduced Dynamics 365 Copilot, the world’s first AI copilot integrated into customer relationship management (CRM) and enterprise resource planning (ERP) applications in the cloud, that is designed to augment workflows, uncover insights, identify the next best actions, and reduce time spent on administrative tasks.
Microsoft Dynamics 365 Blog
2023 release wave 2 plans for Microsoft Dynamics 365 and Power Platform now available
On July 18, 2023, we published the 2023 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between October 2023 and March 2024.
Microsoft Dynamics 365 Blog
Introducing Bing Chat Enterprise, Copilot for Microsoft 365 pricing, and Microsoft Sales Copilot
Today, at Microsoft Inspire 2023, we announced the next steps in our journey to empower every person on the planet to work in a new AI-powered way.
Microsoft 365 Blog
Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program
Copilot assists employees wherever they are working, surfacing valuable business data and delivering business insights so they can focus on the most meaningful parts of their jobs. And with this momentum in AI, there has never been a better time for our customers to move to the cloud.
Microsoft Dynamics 365 Blog
3 ways Moveworks and Microsoft Teams use AI to improve employee productivity
Since launching on Teams about four years ago, Moveworks has earned dozens of Fortune 500 customers by saving countless hours of employee time, making work more efficient, and reducing millions of dollars in IT support costs. Three key strategies helped generate that success.
Microsoft 365 Blog
The power of AI in Viva Sales: Insights from Lori Lamkin and Nathalie D’Hers
Join Lori Lamkin and Nathalie D’Hers as they take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft Viva Sales. In this exclusive Q&A session, they will share insights, experiences, and the remarkable story of Microsoft’s journey in unlocking the full potential of Viva Sales.
Microsoft Dynamics 365 Blog
AI helps Argentine small farmers and winemakers compete while luring a new generation
See how new AI-powered tools that now are helping revolutionize and democratize agriculture in Argentina and beyond.
Microsoft Source
Copilot in Dynamics 365 Marketing revolutionizes marketing with query assist and content ideas
The use cases for Copilot in customer experience (CX) are endless. Let’s delve into how these copilot features came to be and highlight our generative AI roadmap moving forward.
Microsoft Dynamics 365 Blog
Dynamics 365 application modernization on Azure: Envisioning the future
Of all the questions that customers have, one of the most common is how Microsoft continually delivers new AI innovations at a rapid pace. If you are still running systems on-premises, it starts with application modernization in the cloud.
Microsoft Dynamics 365 Blog
Introducing next-generation AI and Microsoft Dynamics 365 Copilot capabilities for ERP
Welcome to a new era in enterprise resource planning (ERP) systems. As businesses around the world embrace the power of AI to streamline operations, speed time to actionable insight, and drive innovation, a game-changer is taking center stage: generative AI.
Microsoft Dynamics 365 Blog
“What’s my generative AI strategy?” Microsoft is helping consumer goods brand marketers embrace the era of AI
Generative AI streamlines communication between humans, computers, and data, simplifying the work we do by enabling conversational queries across analytics, email generation, marketing content, and even retail media. It is now a critical time to put data at the core of your marketing strategy.
Microsoft Industry Blogs