Microsoft Dynamics 365 Blog Archives | Page 8 of 9

Three females in a large conference room featuring an Poly Teams Meeting Rooms touch display joined to a Teams Meeting. Screensharing and remote participants shown on a large mounted display and two Surface Devices in view.

Published April 11, 2023

6 min read

Release wave 1: Transforming customer experiences with generative AI and Dynamics 365

Generative AI has left its mark on computing, and it’s only the beginning. The world of business applications will never be the same.

Microsoft Dynamics 365 Blog

Two manufacturing professionals working on a tablet.

Published April 10, 2023

5 min read

Microsoft Supply Chain Platform at Hannover Messe 2023

In recent years, disruptions like COVID-19, geopolitical conflict, and natural disasters have challenged organizations to improve their supply chain resilience.

Microsoft Dynamics 365 Blog

A man and women sitting on a couch in an office setting, collaborating on a project with their Lenovo Yoga; one set up as a Laptop and the other being used as a tablet.

Published April 6, 2023

8 min read

2023 wave 1 releases AI, automation, and analytics in Microsoft Dynamics 365 Finance and Project Operations

With the 2023 release wave 1, we are delivering enhancements across Dynamics 365 Finance, Dynamics 365 Project Operations, and Dynamics 365 Human Resources that focus on helping our customers adapt faster, work smarter, perform better, and operate more sustainably.

Microsoft Dynamics 365 Blog

a person wearing a suit and tie sitting at a desk

Published April 4, 2023

7 min read

Release wave 1 expands agility, automation, and innovation across Microsoft Dynamics 365 and Power Platform

Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2023.

Microsoft Dynamics 365 Blog

Man sitting at workstation in commercial manufacturing plant.

Published March 23, 2023

3 min read

Introducing a new era of AI-powered experiences in Dynamics 365 Business Central

This is an exciting time in the evolution of AI, and you don’t have to look far to see the headlines on ways it is changing the world. From advanced machine learning models to breakthrough natural language technology, new opportunities to use AI to improve the way we work are surfacing daily.

Microsoft Dynamics 365 Blog

A person standing in front of a screen, smiling.

Published March 22, 2023

2 min read

See what’s new for Dynamics 365 at the Microsoft Business Applications Launch Event

Businesses today are constantly facing new and bigger challenges. Technology is diversifying and evolving faster than ever to address these issues, giving industries across the board a growing number of solutions to sift through.

Microsoft Dynamics 365 Blog

Published March 16, 2023

3 min read

Optimizing Supply Chain Performance through Collaboration using Generative AI

The advent of next-generation AI is ushering in a new era of heightened productivity and efficiency, spurring novel breakthroughs in the supply chain domain.

Microsoft Dynamics 365 Blog

Published March 16, 2023

4 min read

Copilot in Viva Sales available as thousands of customers adopt next-generation AI in Dynamics 365 Copilot and Power Platform

Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we’ve given these capabilities a name—Copilot in Viva Sales—and introduced new sales scenarios and updates. We want to ensure that salespeople feel empowered to focus on what matters, which is deeper engagements with customers.

Microsoft Dynamics 365 Blog

Hybrid work. Woman sitting at casual desk at home with an HP Elite Folio which is a commercial device. Taking notes and smiling. Windows 11 Pro.

Published March 14, 2023

4 min read

Deliver personalized customer experiences with Copilot in Dynamics 365 Marketing and Customer Insights

With Copilot in Microsoft Dynamics 365 Customer Insights and Dynamics 365 Marketing, marketers can now take advantage of the latest generative AI-powered tools to learn more about their customers, create targeted customer segments, and generate personalized content.

Microsoft Dynamics 365 Blog

Close-up side view of a woman wearing a headset.

Published March 10, 2023

4 min read

Revolutionize customer service with next-generation AI

We’re entering the era of generative AI that is driving new levels of productivity and efficiency, unleashing new innovations in the customer service space. AI is profoundly changing how customers engage with businesses and how agents provide exceptional service to them.

Microsoft Dynamics 365 Blog

Published March 6, 2023

9 min read

Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business

Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions—from sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications.

Microsoft Dynamics 365 Blog

Published February 22, 2023

5 min read

Deliver insights with Dynamics 365 Finance business performance analytics

Historically, finance teams have spent most of their time running accounting and financial operations, closing the books, and creating financial reports and statements.

Microsoft Dynamics 365 Blog