Demo data installation for Omnichannel for Dynamics 365 Customer Service v1

Microsoft provides downloadable Demo data packages that showcase Omnichannel for Dynamics 365 Customer Service capabilities to help you build your own demo environments. Omnichannel Demo Data is already set-up in the package, so you can install and configure data for Omnichannel for Dynamics 365 Customer Service only.

Supported Operating Systems

Misc

Dynamics 365 for Customer Engagement 9.0.x or later Base language is English The org has no Omnichannel for Customer Service data already, or only has barebones default data that comes with any new org The correct version of the business application is already installed Omnichannel for Dynamics 365 Customer Service  The org has Omnichannel for Customer Service provisioned and Chat channel is enabled.

Please see Demo data installation for Omnichannel for Customer Service at https://docs.microsoft.com